Privacy Policy

We at United Hormone (“United Hormone”, “we”, “us”, or “our”) value your privacy and are dedicated to ensuring that the personal information you give us when you visit or interact with https://unitedhormone.com/ (“Website”) is protected.

This Privacy Policy sets out the kind of information we may collect, the way in which we use it, the measures we take to protect it, and the options available to you.

1. The information we collect

Depending on how you use our Website, we may collect:

• Name
• Email address
• Mobile/WhatsApp number
• Billing and shipping address
• Order details
• Payment-related information
• Product enquiry information
• Information submitted through contact forms
• Account/login information
• Information you provide while requesting product verification
• IP address, browser type, device information and basic website usage information
• Cookies and similar technologies

We have no intention of gathering any information which is not reasonably necessary for the purpose of providing our services.

 2. The way in which we use your information

We may use your information to:

• Process and manage enquiries and orders
• Communicate with you regarding your enquiry or order
• Provide customer support
• Verify products and authenticity where applicable
• Arrange shipping and delivery
• Process payments through applicable payment providers
• Maintain website security
• Prevent fraud, misuse or unauthorised activity
• Improve our Website, products and customer experience
• Comply with applicable laws and regulatory requirements
• Send service-related communications
• Send promotional communications where permitted and where appropriate consent has been obtained

3. Payment Information

The processing of payments can be carried out by third-party payment service providers.

United Hormone has no intention of storing complete debit card, credit card or banking details on its own servers except in cases where this is specifically required and legally allowed.

The relevant payment provider may deal with the payment information in accordance with its own privacy policy and security practices.

4. The sharing of information

We may share relevant information with trusted service providers where necessary to operate our business, including:

• Payment processors
• Shipping and logistics partners
• Website hosting and technology providers
• Customer-support providers
• Website analytics and security providers
• Professional advisers
• Government or law-enforcement authorities where required by applicable law

We never pass on any personal information to third parties for the purpose of their own marketing.

5. Cookies

Our Website may use cookies and similar technologies to:

• Keep the Website functioning properly
• Remember user preferences
• Understand website usage
• Improve website performance
• Maintain security
• Measure marketing performance where applicable

You can adjust your browser settings to control cookies, but if you turn off certain cookies this may have an effect on some of the Website’s features.

6. Data Security

We adopt appropriate technical and organizational measures in order to prevent personal information from being accessed without authority, lost, misused, altered or disclosed.

It is not possible to ensure that any system for transmitting information over the internet or for storing data electronically is entirely secure.

7. Data Retention

We will keep personal information only for so long as it is reasonably necessary for the purposes set out in this Policy, such as carrying out transactions, maintaining records, settling disputes, preventing fraud and complying with legal obligations.

8. Your Right to Privacy

Depending on the relevant law, you may have certain rights with regard to your personal information, such as asking for access to it, for it to be corrected or deleted and cancelling your consent in cases where processing is based on your consent.

Requests may be sent to:

Email: contact@unitedhormone.com

We’ll have to check that you’re who you say you are before carrying out certain requests.

9. Third-Party Websites

Our website might include links to other third-party websites, services or platforms.

We do not have any responsibility for the privacy practices or the content of websites that are operated by third parties and therefore advise that you check their privacy policies before giving out any personal information.

10. Children’s Privacy

Our website is not aimed at children.

We are not aware of collecting personal information from children in those cases where the relevant law prohibits such collection.

11. Amendments to this Privacy Policy

We could alter this Privacy Policy from time to time.

This page will have the changes posted on it together with an updated “Last Updated” date.

12. Contact

For privacy-related questions or requests:

United Hormone
Email: contact@unitedhormone.com
Website: https://unitedhormone.com/
Whatsapp: +353 89 205 1142